Returns & Refunds

Lawton Pharmacy have a seven-day return policy on all goods except medicines. Refunds and exchanges will NOT be given on any medicines.

You must contact us within 7 days of delivery if you do wish to return any product. Please contact customer services on 01895 232876 or email

Once your return has been authorised, you can either post it back to us (postage and packaging charges for the return will be paid by the customer) or bring the products back to our store. Please include the returns form sent with your parcel.Click Here

If you receive any goods that are damaged on delivery, then we must be contacted immediately. We shall advise on what steps should be taken to resolve the issue.